Frequently Asked Questions
Everything you need to know about your Sundown Audio fashion experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must still have their original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.
Are your garments sustainably sourced?
Sundown Audio is committed to ethical manufacturing. We partner with factories that prioritize fair labor practices and use high-quality, durable materials designed to last through multiple seasons.